Description
The Impact of Learning Management Systems on Student Satisfaction examines how people and processes—not just software—shape the student experience in a tertiary learning environment.
Based on a mixed-methods needs assessment at a Jamaican institution, Denise N. Fyffe explores staff proficiency, LMS usage, data-entry practices, workload, student support, and institutional processes. The findings illuminate gaps in adoption and service delivery that can affect students’ access to grades, registration information, and academic support.
The book offers practical insight for educators, administrators, instructional designers, and institutions evaluating or improving their digital-learning infrastructure.
